The basics
The Wishmill is an online boutique offering a delightful selection of exclusive gifts for all occasions. We provide carefully curated gifts made by us and businesses we love.
No, we are based in Johannesburg, South Africa, but operate completely online. However, for any questions regarding our product offering, please feel free to email us at info@thewishmill.com.
The products
Yes! You can purchase them online on our platform via this link.
Some products might be temporarily out of stock. If you don’t see something you are looking for, please send your request here and we will notify you once the product is back in stock.
Absolutely! As long as they align with our product offerings. You can submit your request here.
Yes, we can provide custom made gifts for your employees for your company events. Get in touch here with all the details.
Yes! If you’re interested in selling our products in your place of business, give us a call or email us here. Only products we make (The baby milestones, the date night cards, the puzzles, etc.) are available for wholesale. You can view the list of all our products here.
Orders
Our shop accepts Visa, MasterCard, and American Express via the Yoco Payment Gateway. We also accept bank deposits, however your order will be placed on hold until the funds have cleared in our account.
You will be able to choose your preferred payment method at checkout. Once your order is placed, you will receive a confirmation email with your order number for your reference.
Lucky you! Follow the steps:
- Under the Payment section during checkout, click in the “Coupon code” field
- Enter your coupon code
- Click “Apply Coupon”
- The discount will be deducted from your order total
Shipping and pick-up
We offer flat-rate shipping for your convenience: R100 within Gauteng, and R120 for deliveries across the rest of South Africa.
Absolutely! We can ship your order internationally. However, due to varying weights, destinations, and shipping options, there isn’t a one-size-fits-all cost for international shipping.
The good news is we can easily calculate the most cost-effective shipping rate for you! Simply contact us with your desired items and shipping address, and we will get you a personalised quote. Let us know if you have any questions about the international shipping process!
Most orders are ready for shipment in 1-2 days (excluding special orders, which might take a bit longer). We take pride in efficient processing, and depending on your location, you can expect your goodies to arrive in 1-3 business days within Gauteng or 3-5 business days nationwide. These are estimated timeframes, and your confirmation email will include the most accurate delivery information for your specific order.
In a hurry? We understand! Contact us to discuss express delivery options.
No need to panic! First of all check, your order status by using the link with the tracking number that we sent you once we shipped your goods. If there isn’t any movement for a while you can contact The Courier Guy using the tracking number we sent you. Of course, we are always here to assist: if you still face problems, contact us and we will gladly assist.